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Marketing

Customer Review Request Generator

Happy customers would leave a review if asked, but nobody asks, so reviews are left on the table.

You get

A friendly review request message customers actually respond to, with your review link built in.

Who it's for
Owners who know reviews matter but never get around to asking.
When to use it
Right after you finish a job and the customer is happy.
What it needs
  • Customer name and the job you did
  • Which platform (Google, Facebook)
  • Your review link
What it produces
A short, warm review request message (text or email) with the link, ready to review and send.
Files you receive
Three formats, so it works with whatever you already use:
  • Claude — Installable skill package (.zip). In Claude: Settings → Capabilities → Skills → Create skill → Upload a skill. Upload the ZIP without unzipping it, then turn the skill on.
  • ChatGPT — Custom GPT instructions (.md). In ChatGPT: create a new Custom GPT, then paste the instructions file into the Instructions field.
  • Universal — Copy-and-paste prompt (.md). Open the file, copy the whole thing, and paste it into a new chat with any AI assistant.
Time to first result
10 to 15 min per request

The owner says

"Finished a full interior detail on Tom's SUV today. He was thrilled. I want a Google review, here's the link."

It hands back

REVIEW REQUEST — TEXT (send tonight while it's fresh)
"Tom, thanks again for trusting us with the SUV today — that one was fun to
bring back. If you have 60 seconds, a Google review would mean a lot to a
small shop like ours: [link]. Either way, enjoy the clean ride!"

REVIEW REQUEST — EMAIL VARIANT
Subject: That SUV cleaned up nicely
Same ask, two sentences longer, with the link as a button. Both versions
mention the specific job (full interior detail) so the review reads specific,
not generic.

Illustrative example — not a customer result.

How it works

  1. 1Takes the job and the platform link.
  2. 2Writes a message that feels personal, not automated.
  3. 3Uses your tone and sign off from the Business Profile.
  4. 4Gives you options for text and email.

Catches what is slipping

Catches the finished job nobody asked about, then writes the request.

ManualSweepConnectedoptionalScheduledoptional

You show it

Your completed jobs list, with dates and whether a review was already asked

What gets flagged

  • Flags a completed job with no review request inside your window (default 3 days)
  • Marks jobs older than about 14 days as lower priority, with softer wording
  • Skips jobs already asked, so nobody gets pestered
  • Routes rough experiences to the complaint assistant before any review ask

You review every draft. Nothing is ever sent to a customer automatically.

What you need to run it

You need an account with an AI assistant — Claude, ChatGPT, or another. Installing skills in Claude and creating Custom GPTs in ChatGPT both need those providers' paid plans; the copy-and-paste version works on any plan. See Anthropic's help center for what your plan includes. (Last verified 2026-08-02.)

Included inStarterCompletePart of the Take Better Care of Customers solution

Works well with

Marketing1 to 2 hours per planning session

Local Social Content Planner

Marketing never happens, you know you should post, and you never do.

You get

A simple content calendar plus ready to post captions for the weeks ahead.

  • Claude
  • ChatGPT
  • Universal

Example: A pool service planning posts around opening season

See how it works
Marketing10 to 20 min per post

Google Business Post Writer

Your Google Business Profile sits stale, so you miss easy local search visibility.

You get

A ready to post Google Business update that keeps your profile active.

  • Claude
  • ChatGPT
  • Universal

Example: A gutter cleaning service posting a fall special to Google Business

See how it works