Skip to content

Free · Customer email automation setup

Give the next customer a quick answer.

Get the free setup for ChatGPT Work or Claude. It walks you through connecting your business email, approving a reply to new inquiries and common questions, and running a test. Once the right setup is active, you do not paste and send each message yourself.

Downloading the file does not turn on customer replies. Your own account must support the business-email connection and sending action. Follow the included checks before enabling it; Mainstreet.AI has not verified every platform and account combination.

Mainstreet.AI charges $0 for these files. Your AI plan or email provider may charge separately.

Choose your AI platform.

Both packages follow the same customer-response rules. The actual installation and automation capabilities differ by account.

Claude

Download the Claude skill ZIP and add it to a supported Claude account. It guides you through connecting your business email, approving the replies, and testing whether they can send automatically. Adding the skill alone does not turn it on.

Download Claude skill ZIP

ChatGPT Work

In ChatGPT Work on the web, upload the setup prompt once and ask it to set up the workflow. It checks whether your account can watch your business inbox, save your rules, and send replies automatically. Uploading the file alone does not turn it on.

Open ChatGPT setup prompt

One-time setup

Approve your replies, then test them.

  1. 1. Connect the business inbox and sender.
  2. 2. Approve a new-inquiry reply and answers to common questions, such as hours and service area.
  3. 3. Choose when replies can send and when a person should take over.
  4. 4. Check that one test email gets one reply and replies stop when they should.
  5. 5. Turn it on only after your account passes the test.

What it can answer

Start with a reply to a new inquiry and facts you approve, such as your hours and service area. When the workflow is connected and active, it sends one reply to an eligible customer email and brings unfamiliar questions to you. A new customer reply can stop an old estimate reminder while still getting an answer to its own question.

Text, voicemail, bookings, discounts, and open-ended service advice need additional verified connections and rules. They are not included in this first free email setup.

See the customer workflows

Want more customer follow-up? See the $10 Starter and $20 Complete setup packages.

May we use Meta to measure visits and actions from our ads? It uses browser tracking. Your skill inputs and payment details are never sent to Meta. Privacy details