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Leads

Missed Call & Inquiry Triage

Missed calls and after-hours inquiries pile up in voicemail and inboxes, and the fastest responder usually wins the job.

You get

A triaged list of every missed contact with urgency ranking and a drafted response for each, ready to review and send.

Who it's for
Owners and office managers who come back to a full voicemail box.
When to use it
At the start of any block of time after you've been in the field — paste the pile, get it triaged.
What it needs
  • Voicemail transcripts, texts, or inquiry emails (pasted in any messy format)
  • Your Business Profile
What it produces
A ranked triage table plus a drafted reply per item.
Files you receive
Three formats, so it works with whatever you already use:
  • Claude — Installable skill package (.zip). In Claude: Settings → Capabilities → Skills → Create skill → Upload a skill. Upload the ZIP without unzipping it, then turn the skill on.
  • ChatGPT — Custom GPT instructions (.md). In ChatGPT: create a new Custom GPT, then paste the instructions file into the Instructions field.
  • Universal — Copy-and-paste prompt (.md). Open the file, copy the whole thing, and paste it into a new chat with any AI assistant.
Time to first result
First triage in about 10 minutes

The owner says

"Three voicemails and four web forms from while we were on the Hendricks job — here they are."

It hands back

A table ranking all seven by urgency and fit, with the two emergencies flagged for calls first, and drafted text replies for the other five.

Illustrative example — not a customer result.

How it works

  1. 1Paste every missed call transcript and inquiry
  2. 2It classifies each by service fit and urgency
  3. 3Emergencies are flagged for a call, not a text
  4. 4Every non-call item gets a drafted reply in your voice

Catches what is slipping

The inquiry that sounded routine but was an emergency, and the lead going cold while you were on a roof.

ManualSweep

You show it

the day's missed calls, texts, and form fills

What gets flagged

  • Emergency language (leak, no heat, no power, flooding) → call-first flag
  • Repeat contact from the same number/name → urgency bump
  • Poor service-fit inquiries → polite decline draft

Drafts only. You make the calls and send the replies.

What you need to run it

You need an account with an AI assistant — Claude, ChatGPT, or another. Installing skills in Claude and creating Custom GPTs in ChatGPT both need those providers' paid plans; the copy-and-paste version works on any plan. See Anthropic's help center for what your plan includes. (Last verified 2026-08-02.)

In development — not yet included in any plan

Works well with

Leads10 to 20 min per lead

New Lead Response Assistant

Leads go cold because follow up is slow and inconsistent, and the job goes to whoever answered first.

You get

A ready to send, on brand reply to any new lead, plus the recommended next step.

  • Claude
  • ChatGPT
  • Universal

Example: An HVAC company replying to an after hours web form

See how it works
Customer Service5 to 15 min per email

Customer Email Responder

Repetitive customer email eats the day, the same questions, over and over.

You get

A drafted reply plus a couple of options, so you can answer in seconds instead of minutes.

  • Claude
  • ChatGPT
  • Universal

Example: An auto shop answering a turnaround time question

See how it works